General Conditions

1- Introductions
The following general selling terms regulate contractual relations between all users of the BBRMODELSTORE website (henceforth referred to as "the user") and the company BBR Exclusive Car Models, with a share capital of 46.800,00 € , with registered office in Cesano Maderno (MB) - via Solferino 8, ITALY, and which is lawfully registered with the Monza Chamber of Commerce, under registration number REA MB 1462501 (henceforce referred to as "bbrmodelstore"). These Selling Terms are the only valid terms and substitute all other documents. Bbrmodelstore reserves the right to modify the following terms at any time. It is therefore the responsibility by the user to re-read the terms each time the website www.bbrmodelstore.com is accessed.

2-Modifications

Each modification is valid from the moment it is published online, and cannot be applied to any contracts finalised prior to such publication. All purchases completed on the website are regulated by the General Conditions applicable on the date the order was placed. By confirming the order, the user agrees without reservation to have read and accepted the general selling terms. By accessing the website, the user agrees to respect the General Conditions and Terms of Use.

3- Methods for order placing

While placing an order, the user has two options:
- Via internet, via our website www.bbrmodelstore.com 24 hours per day, 7 days per week - Via email: orders@bbrmodelstore.com

4- Prices
Sale prices indicated on the website are to be considered in Euros and inclusive of VAT tax (for European countries and Italy). Dispatch costs, which are indicated to the user at the time the order is placed prior to confirmation, and which depend on the size and quantity of the purchased objects and on the country of destination, are not included in the cost of the products. Dispatch fees are billed in addition to the cost of the products purchased. Bbrmodelstore reserves the right to modify prices at any time, but agrees to apply the price indicated to the user at the time the order was placed.

5-Delivery time and method
All models available on web www.bbrmodelstore.com are available in stock (but not for the models listed in the pre-order section). A maximum of 7 working days are therefore required from the time the order is placed and payment made to the time the parcel is ready to be delivered and leaves our warehouse. The order will be delivered to the address indicated by the user on the website at the time the order was placed. Bbrmodelstore has selected DHL as International courier for all deliveries. Dhl delivery times may be different from each country destination. Bbrmodelstore agrees to do everything within its power to respect the delivery times guaranteed on the website. Nonetheless, bbrmodelstore cannot be held responsible for damages resulting from late delivery or loss of parcel caused by third parties or omissions by the user. In the event the parcel is not received within the agreed timeframe, an investigation procedure will be launched with DHL. Reimbursement or resending of goods will not be possible until the investigation procedure has been finalised.

6-Conformity of goods

Upon receipt of the order, the user is obliged to verify that the delivered products are conformed with the order. All anamolies encountered must then be noted and immediately notified to BBRMODELSTORE. The user MUST notified all complaints relating to lack of conformity of products to BBRMODELSTORE within 14 days of receipt of the parcel (it will be trusty the delivery date stated by FEDEX or DHL) by registered post to BBRMODELSTORE Via Grieg 73 - 21047 Saronno (VA) – Italy or using the contact form here. VERY IMPORTANT: Claims after the 14 days from the receiving of goods will be NOT accepted.
Products may only be returned if they are in their original state, inclusive of packaging, accessories, and instructions for use. NEVER returning the goods WITHOUT the authorisation from BBRMODELSTORE. After that BBRMODELSTORE has verified the lack of conformity, the product will be replaced or reimbursed.

7-Additional Information

BBR may required to the buyer to provide some additional information in order to convalidate the purchase. As a consequence, and in order to avoid delays, the user is obliged to provide the following information at the registration process: - A valid email address - A fixed telephone number or mobile phone number Further, for orders up or equal to €200, Bbrmodelstore may required to the user to supply a valid document of identity via fax or email.

8-Payment Method
Currently all payments through bbrmodelstore.com are made through the payment security system “Verified by Visa and Paypal. Credit card payments are processed on the condition that the transaction has been authorised by the relevant payment centres. In the absence of such authorisation, the user's order cannot be dispatched. Online payment via Paypal occurs via the SSL (Secure socket layer) security system, which allows your personal data to be cryptographed in order to guarantee maximum security.

9-Right of withdrawal
The customer can inform us of the eventual claim or request within 14 days from the delivery date, filling the form on the CONTACTS page. The customer will receive an email with the instructions regarding how to return the product. IMPORTANT: do not return the product without our confirmation and instructions. If the model is damaged or has a production defect, BBR will pay the return shipping costs. Otherwise, if the model is returned because it does not reflect your expectations, or because it was ordered twice, the return shipping costs are charged to the customer. In this case, once received the item back, BBR will refund the amount paid, deducted by the shipping costs covered to send it to you and the preorder fee.

 
10- Appropriate forum for disputes
The present contract is subject to Italian law. BBRMODELSTORE.COM cannot be held responsible for any lack of execution of the contract or part thereof in the event of force majeure, in particular for total or partial strikes by couriers and postal services, transport means and means of communication, or for errors committed by the client. BBRMODELSTORE cannot be held responsible for damages resulting from the incorrect use of products sold on the website. We remind that all models sold on www.bbrmodelstore.com are collectible cars and NOT toys, there are forbitten to children under 18 years old.

11-Protection of your personal information
BBR Exclusive Car Models, under article 13 of the Legislative Decree dated 30.6.2003, No. 196, provides the following informative report:

a. personal information is requested for the following purposes:
1. Management of the service you have chosen in the present section;
2. Promotional material, market research, economical and statistical analyses, rewards programmes, client satisfaction surveys. Personal information may also be used for business information or marketing activities designed to reward or favour clients based on their eventual purchases, through the mailing of advertising flyers and paper promotional material, emails, sms and mms. The submission of personal information for the purposes described in point
a1), is mandatory and refusal to supply such information will make it impossible for BBRMODELSTORE to supply the relative service. The submission of personal information for the purposes described in point
a2) is discretionary.
b. For the purposes described in the previous point a2) personal information which is strictly required for each type of process, may be communicated by BBR s.r.l. to various company divisions, and other companies within the group.
c.Personal information which is strictly required for processing purposes, may be communicated to our technological and instrumental partner, the owner of which will then be responsible for supplying the requested service.
d.Personal information processing is managed by BBR s.r.l. facilities, through the use of manual, computerised and telematic tools. In each instance, personal information is processed using a logic strictly associated with the abovementioned purposes and in such a way as to guarantee the security and confidentiality of the information, which is likewise managed and protected in environments where access to which is under constant surveillance.
e. The information is owned by BBR Exclusive Car Models as legal representative, with registered office in Via Grieg 73 - Saronno (VA), whilst the bodies responsible for the processing of the information can be made known by writing to "BBR s.r.l. Client Care Centre, Via Grieg 73 - Saronno (VA)" or by calling +39 02 96706610.
f. In relation to the use of the abovementioned information, according to Article 7 of the Legislative Decree No. 126/2003, the interested party has the right to obtain: 1. Confirmation of the existance or lack thereof of his/her personal information, the comprehensible communication of such information, knowledge of the source of the information, and the logic by which such information is processed; 2. The cancellation, transformation into an anonymous format, or blockage of information which has been processed in violation of the law; 3. The updating or correction of the information, or its integration where so desired; 4. Attestation that the operations referred to in previous points 2 and 3, have been brought to the knowledge of those persons to whom the information was communicated, unless this proves to be impossible or requires the use of disproportionate means. Further, the Client has the right to oppose the processing of personal information for legitimate reasons. According to, and for the purposes of Article 24, Paragraph 1b), for the purposes described in point a1), consent is not required. At the moment of registration to the website, according to Article 23 of the Legislative Decree 196/2003, the user expresses his/her consent to the processing of his/her personal information for the objectives described in point a2), and to the communication of his/her personal information as per the methods indicated in the previous point c).